Cancel Account

Hassle free cancellation

We understand that although our main priority is customer satisfaction, this will not always be the case. You can easily cancel your subscription with the following steps below. If you need any assistance or queries just call us at 0845 565 1886.

Step 1:

Sign in to your account. If you’ve forgotten your password, click ‘Forgotten password’, and we’ll then send you an email to reset it.

Step 2:

Once signed in, proceed to ‘My Profile’ and you’ll see ‘Cancel Account’. Click on this.

Step 3:

You’ll next be prompted to verify the cancellation request. Click ‘Yes, Cancel Account’ to verify the request. Once you’ve got a confirmed cancellation, you’ll not be charged for the subscription.